What's inside this article:
- Basic information
- Upload a single video file
- Upload multiple video files
- Find a Video
- Find a Loop video
- Check the upload progress
- Troubleshooting
Basic information
This article explains how to upload video files to Pangea CMS. The information applies for creating the following content types:
The following file types are supported:
- .mpg
- .mp4
- .mov
- .mxf
The maximum size for an individual file is as follows:
- Video: 5 GB
- Loop video: 35 MB
Upload a single video file
To upload a single video file, go to Create > Multimedia. Depending which content type you want to create, select Video or Loop video.
Select the file you want to upload using one of the methods below:
- Select the file, and drag and drop it into the box.
- Hit Browse files, and navigate to the location on your device where the file is saved. Select the file.
The Video / Loop video edit screen appears as soon as the upload starts. This lets you add the settings while the upload is still in progress.
To learn about the Video settings, see the following article:
To learn about the Loop video settings, see the following article:
Upload multiple video files
Pangea CMS can upload up to four video files simultaneously. You might select more than four video files for upload, but the fifth file will not start uploading until one of the first four files is fully uploaded.
To upload multiple video files, go to Create > Multimedia. Depending which content type you want to create, select Video or Loop video.
Select the files you want to upload using one of the methods below:
- Select all the files, and drag and drop them into the box.
- Hit Browse files and navigate to the location on your device where the files are saved. Select all the files, and click Open.
The Upload manager appears in the top-right corner of Pangea CMS. To start adding the settings, hover over the relevant panel and select the Edit button.
To learn about the Video settings, see the following article:
To learn about the Loop video settings, see the following article:
Find a Video
When the upload is complete, the video file is saved automatically in Pangea CMS as a Video with the Draft status.
Follow these basic steps to find a Video from the main Search screen in CMS:
- Hit Clear to restore the default search filters.
- Select Video under Content type.
- Hit Search to refresh the search results.
The Video should normally appear in the search results. Hit the title to open the Video edit screen.
To learn about running a search in CMS, see the following article:
To learn about the available options on the Video edit screen, see the following article:
Find a Loop video
When the upload is complete, the video file is saved automatically in Pangea CMS as a Loop video with the Published status.
Follow these basic steps to find a Loop video from the main Search screen in CMS:
- Hit Clear to restore the default search filters.
- Select Loop video under Content type.
- Hit Search to refresh the search results.
The Loop video should normally appear in the search results. Hit the title to open the Loop video edit screen.
To learn about running a search in CMS, see the following article:
To learn about the available options on the Loop video edit screen, see the following article:
Check the upload progress
Check the upload progress via Video > Preview on the Video / Loop video edit screen.
You normally see the following statuses in order:
- Uploading: Pangea CMS is uploading the video file.
- Processing: Pangea CMS is encoding the video file.
- Playback options: The video file is fully processed and ready to use.
In rare cases, you might see the Failed status. For details, go to Troubleshooting.
Troubleshooting
If an upload fails, you see the Failed status in the search results and on the Video / Loop video edit screen.
We suggest replacing the video file from the Video / Loop video edit screen. When you use this option, you will not lose any unsaved work on the edit screen. To replace the file, hit Replace. You can then upload the file again.
If the issue persists, contact Pangea Customer Care so we can investigate.
