Manage tubes for automated streaming

What's inside this article:


Basic information

A tube creates a new schedule for streaming live video or audio content. On the public site, a tube behaves like a TV channel or a radio station, where different live shows are scheduled throughout the day. Visitors can check the schedule for each tube and start watching or listening to a live show.

Two tube types are available:

  • Video: for streaming video content.
  • Audio: for streaming audio content.

We can connect each tube to the source of your choice.



Schedule live shows

Manage the schedule for any tube from the Scheduler & Template week page in Pangea CMS. To open this page, go to Stream > Scheduler & Template week.

If your site has multiple tubes, use the Tubes drop-down menu to view the schedule for a different tube.

For an introduction to Scheduler & Template week, see the following article:

To learn about the settings for individual shows, see the following articles:



Delivery of live content

Each tube is connected to one source. During the time slot that is scheduled for each live show (set from Scheduler & Template week), the current content from the connected source is streamed to your site.

NOTE: Special rules apply for 24/7 tubes.

One source is typically connected to multiple tubes and used by several services. For example, the same source might deliver content for one service between 3pm-4pm and another service between 4pm-5pm. For this reason, it is critical to set the correct start and end time for your shows in Scheduler & Template week. Otherwise, you might accidently stream content that was produced by another service.

NOTE: For shared sources, a timetable is agreed between all relevant services and departments. This regulates when the source is available for the different services.



Request a new tube

To request a new tube, contact Pangea Customer Care. You can open a Jira ticket using the link below:

Include the following details in your request:



Tubes: Custom features

The following custom features are available for tubes:


Multimedia distribution

NOTE: This option is available for video tubes.

Multimedia distribution lets you conveniently send your live video streams to social media. You can request that any show is streamed to a maximum of one YouTube and one Facebook account. For details, see the following article:


Early start

NOTE: This option is available for video tubes.

This option is useful if you use the Multimedia distribution feature to send video streams to YouTube. YouTube requires around one minute to process every stream. If early start is not enabled, YouTube will start processing the stream at the scheduled start time for the show. This means that the show might not start on YouTube until one minute after the scheduled start time (the first minute might be cut).

When early start is enabled, YouTube will start processing each stream one minute before the scheduled start time. This means that your show will be ready to start at the scheduled start time.


24/7 streaming

NOTE: This option is available for video and audio tubes.

When 24/7 streaming is enabled, the tube streams content 24/7. This applies even if no shows are scheduled in Scheduler & Template week. 24/7 streaming can only be enabled if the source is not connected to any other tubes.

With 24/7 streaming, it is not required to schedule individual shows. However, you might consider scheduling your shows to access the following functionality:

  • Add a title, description, and image for each show.
  • Send streams to social media.
  • Record shows.


Recording

NOTE: This option is available for video and audio tubes.

When recording is enabled, you can record any Video show or Broadcast program. If a show is recorded, visitors can watch or listen to the recording after the show has ended.

IMPORTANT: Request recording at latest 10 minutes before the scheduled start time for the show. Otherwise, recording might not work.


Hidden tube

NOTE: This option is available for video and audio tubes.

While a tube is hidden, the schedule is not visible on the public site and shows are not streamed publicly. Any tube can be temporarily hidden and displayed as needed. This option is useful for covering special events that are time-limited (such as elections).

NOTE: Only Pangea streaming specialists can hide and display tubes. To make a request, contact Pangea Customer Care.



Tubes: Metadata

Please provide the following metadata for every tube:

  • Tube name
  • Tube description

You might also provide an image for the tube (if desired).

Review the sections below for more details:


Tube name

Every tube has a unique name that is visible on the public site as follows:

  • On the broadcast schedule page
  • On the live page while no live show is currently streaming

The name should use human-readable language to clearly communicate the purpose of the tube. We do not recommend including internal jargon, technical specifications, or other details that might be confusing for regular website visitors.


Tube description

Every tube has a unique description that is visible on the public site. The description is displayed on the live page while no live show is currently streaming.

The description should use human-readable language to clearly communicate the purpose of the tube. We do not recommend including internal jargon, technical specifications, or other details that might be confusing for regular website visitors.


Tube image

Optionally provide an image for any tube. The image is displayed on the public site if no image is provided for an individual show in Scheduler & Template week. This option is useful if your shows do not have unique artwork (or as a fallback option incase the artwork for a show is not added).

NOTE: Provide a horizontal image (aspect ratio 16:9).