Pangea AI: Content assistance

What's inside this article:


Basic information

IMPORTANT: Content assistance is a new feature on the Pangea platform, which is currently only available for selected pilot services. Learn more.

Content assistance (powered by Pangea AI) is available for editors directly inside Pangea CMS. This feature uses generative AI. AI-powered Content assistance works basically as follows:

  • On request, Pangea AI can suggest title, introduction, and summary texts to support your content. Use of this feature is completely optional.
  • Suggestions from Pangea AI provide a helpful starting point. Editors are free to adjust the suggested texts, or use the suggestions only as inspiration.

Please be aware that the quality of AI-generated content can always vary (regardless of the AI model). When using a suggestion from Pangea AI, it is important to review the suggested text carefully and adjust it as needed before publication.

Find more details below:

For Content assistance, Pangea AI is guided by the following input:

  • Body text: The unique body text for the story. Pangea AI prepares suggestions that are tailored to support your body text.
  • Prompt: The relevant prompt for the type of text. Pangea AI is guided by a different prompt for each text type (such as 'General title').

To learn more about the prompts, go to the following chapter in this article:

All requests from the same site for the same text type are guided by the same prompt. It is not possible to craft custom prompts for individual stories.

For each story, you can use Pangea AI once for every supported text type. You will see a different number of suggestions, depending on the type of text:

  • Title: 3 possible titles (applies for General, Teaser, and Social titles)
  • Introduction: 1 possible introduction (applies for General, Teaser, and Social introductions)
  • Summary: 1 possible summary



Feature rollout

Content assistance is a new feature on the Pangea platform, which is currently only available for selected pilot services. We're cooperating closely with our pilot services to fine-tune the overall user experience ready for general release. We expect to make Content assistance available for all services during the first quarter of 2026.



Feature availability

Below, find information about the availability of AI-powered Content assistance in Pangea CMS:


Supported content types

Content assistance from Pangea AI is available when you create the following types of text content pages:

  • Article | Blog | Feature | Feature story | News | Transcript


Supported text types

When you create one of the supported content types listed above, Content assistance from Pangea AI is available for crafting the following text types:

Title texts:

  • General title (General > Title)
  • Teaser title (Website teaser > Title)
  • Social title (Social media > Title)

Introduction texts:

  • General introduction (General > Introduction)
  • Teaser introduction (Website teaser > Introduction)
  • Social introduction (Social media > Introduction)

Other texts:

  • Summary (Editor > Summary)



How to use

When you create a new story, AI-powered Content assistance is available once for every supported text type. For example, Pangea AI can suggest one set of 'General titles' per story. Even if you update the body text, Pangea AI will not provide new suggestions. For this reason, it is crucial to fully prepare the body text before you generate suggestions from Pangea AI.

To use AI-powered Content assistance:

  1. On the Editor subpage, fully prepare the body text.
  2. Go to the relevant text-input field (for example, Website teaser > Title).
  3. Hit the Pangea AI button.
  4. Hit Generate to confirm you are ready to use Pangea AI.
  5. Wait while Pangea AI generates your suggestion(s).
  6. If you want to use a suggestion, click it.

Your selected suggestion is inserted into the field (any previous text in the field is overwritten). Be sure to review the text carefully and adjust it as needed before publication. To see the original suggestions, hit the Pangea AI button again.



Manage prompts

A prompt is a set of instructions that is given to an AI model. The prompt tells the AI what task to perform and might provide additional instructions to precisely guide its response. For example, if you ask AI to generate a piece of text, your prompt might specify the topic, length, tone, structure, and intended audience.

Pangea AI is guided by a different prompt for each supported text type. This means that 7 prompts are currently available for Content assistance (one for each text type listed below):

  • General title
  • Teaser title
  • Social title
  • General introduction
  • Teaser introduction
  • Social introduction
  • Summary

For each text type, your site can use the global prompt, or craft a local prompt that is unique for your site. For detailed information, see the following article:



Troubleshooting

In rare cases, Pangea AI shows this message:

  • Something went wrong

If you see this message, try the possible solutions below:

  • Wait a few moments, then try to use Pangea AI again.
  • If the issue persists, visit the Pangea Status page and check for known issues connected to Azure AI. If the issue is listed, you can find more details and track the status.
  • If the issue is not listed, contact Pangea Customer Care for assistance.