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Introducing AI Audio Narration

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What's inside this article:


Basic information

AI Audio Narration lets visitors listen to a story instead of reading it. If a story has narration, the Listen button is available on the public page.

When a visitor hits Listen, an AI-generated voice will read the following texts in order:

  1. Title
  2. Introduction (if an introduction is displayed on the page)
  3. Body text (excluding text inside embeds, image captions, and "See also" links)

The audio plays through our sticky player. If the listener moves to another page, the player will follow them and the audio will continue to play.

Audio Narration can bring many benefits, for example:

  • Accessibility: makes your content more accessible for visitors who are traveling or multitasking.
  • Engagement: encourages visitors to spend more time on your site and interact with more pages.



Frequently asked

Initial configuration

We can enable AI Audio Narration for your service on request, subject to language availability.

Language availability

The list of supported languages is set by our third-party service providers and is outside of Pangea's control. While this list is extensive, it does not include all languages on the Pangea platform. Contact us to confirm whether your language is supported.

Voice quality

Audio quality varies by language. Widely spoken languages generally offer more natural-sounding voices, while less common languages may have more limited options.

Get started

To start exploring AI Audio Narration:

  1. Contact Pangea Customer Care.
  2. We'll confirm language support and share available voice samples.
  3. You can review the options and decide whether to proceed.

Using Audio Narration

AI Audio Narration is supported for the following text content types:

  • Article
  • Blog
  • Feature
  • Feature story
  • News
  • Transcript

You can add Audio Narration for stories with 500 - 20,000 characters. If your story is shorter or longer, you will not be able to add Audio Narration.

We don't recommend adding narration for every story. Instead, consider where narration will bring the most value. Narration typically works best for longer, evergreen stories that will remain relevant over time. Very short, news-style content may benefit less from audio.

You can tell the AI how to pronounce particular words. This is useful if your AI consistently mispronounces common words.

Custom pronunciations are set individually per website. To add one or more custom pronunciation rules, contact Pangea Customer Care.



Add narration to a page

An editor can manually add Audio Narration to a story from Pangea CMS. Narration is not added to all stories by default. To add narration to a story:

  1. Open the edit page for the story in Pangea CMS.
  2. Fully prepare the content.
  3. Tick the box next to Audio Narration (available via Editor or in the General settings).
  4. Select the Published status, then hit Publish / Publish & close to publish the story.

As soon as you hit Publish / Publish & close, Pangea AI starts to generate the audio version. When the audio is ready, the Listen button will be automatically added to the public page. This process can take several minutes.

After you publish a new story with narration, it is crucial to check the audio quality on the public site. For details, go to the following section in this article:



Listen

To listen, hit the Listen button on the public page. If the audio quality does not meet your standards, you can remove the narration.

After publication, the Listen button might not be immediately available on the public page. It can take several minutes for Pangea AI to generate the audio. If the button does not appear after 10 minutes, check the status of the Audio Narration request in Pangea CMS.



Check the status

You can check the status of an Audio Narration request from the edit page for the story in Pangea CMS. You normally see the following statuses in order:

  • Processing: Narration was requested. Pangea AI is preparing the audio version. The "Listen" button is not yet available on the public page.
  • Published: Narration was requested. Pangea AI has prepared the audio version. The "Listen" button is available on the public page.

NOTE: If Audio Narration is not ticked and no status is shown, narration was either not requested or the narration was removed. If you are not sure, check the history.

In rare cases, the Failed status is shown. If you see this status, contact Pangea Customer Care for assistance.



Remove narration from a page

If the audio quality does not meet your standards, remove the narration from the public page. Follow these steps:

  1. Open the edit page for the story in Pangea CMS.
  2. Untick Audio Narration.
  3. Hit Approve & publish to immediately approve and publish the change.

The "Listen" button is removed from the public page. Due to caching rules, you might continue to see the button in your browser for up to 5 minutes.



Update a story

If you update a story after publication, Pangea AI will automatically generate a new audio version. This applies when you update one of the narrated text fields:

  • Title
  • Introduction (if an introduction is displayed on the page)
  • Body text

After you hit the Approve & publish button in Pangea CMS, Pangea AI will start to prepare the new audio version. This process might take several minutes. You can check the status of the Audio Narration request in Pangea CMS.



Check history

For a particular story, you can check the history of Audio Narration requests. Follow these steps:

  1. Find the story on the main Search page in Pangea CMS.
  2. Hit the History button.

For Audio Narration, the following actions are listed:

  • Request Audio Narration: Shows which Pangea CMS user originally published the story with the "Audio Narration" box ticked.
  • Remove Audio Narration: Shows which Pangea CMS user republished the story with the "Audio Narration" box unticked.



Localize texts

The following website texts are available for localization:

Key nameGlobal value
ArticleNarration.ListenListen
ArticleNarration.AIGeneratedThis audio is AI-generated

Site admins can add local values from the Site localization page in Pangea CMS. For instructions, see the following article:

Next to the Listen button, visitors see the length of the narration. The time format is customizable per website. During the initial configuration, we will cooperate with each service to set the most appropriate time format.

XS
SM
MD
LG