Introducing Pangea AI

What's inside this article:

• Basic information
• Pangea AI availability
• Information for pilot services
• Use Pangea AI
• Manage your Pangea AI prompts
• Troubleshooting

Basic information

IMPORTANT: Pangea AI is currently available in BETA for testing and evaluation with selected pilot services. Learn more.

Pangea AI is a generative AI (Artificial Intelligence) tool, which provides content assistance inside Pangea CMS. On request, Pangea AI can suggest possible titles and introductions that reflect the main focus of your story. Suggestions from Pangea AI are guided by the following input:

• Body text: The unique body text for the story.
• Prompt: The relevant Pangea AI prompt. For each text type, Pangea AI is guided by a different prompt. To learn more, see the following article:
  • Manage your Pangea AI prompts

Pangea AI provides a helpful starting point for crafting titles / introductions. Editors are free to adjust the suggested text, or use the suggested text only as inspiration.

Pangea AI availability

Assistance from Pangea AI is available when you create the following text content pages in Pangea CMS:

• Article
• Blog
• Feature
• Feature story
• News
• Transcript

Assistance is available for crafting the following texts:

Titles:

• General title (General > Title)
• Website teaser title (Website teaser > Title)
• Social media title (Social media > Title)

Introductions:

• General introduction (General > Introduction)
• Website teaser introduction (Website teaser > Introduction)
• Social media introduction (Social media > Introduction)

To learn about the purpose of Website teaser and Social media settings, see the alternative articles below:

• Customize the website teaser for a content page
• Customize the social media teaser for a content page

Information for pilot services

Pangea AI is currently available in BETA for pilot services. In BETA, we are working closely with our pilot services to prepare Pangea AI for general release. Pilot services should be aware of the following limitations during BETA:

• The quality of the suggestions from Pangea AI might vary. For this reason, it is especially important to review and adjust the text as needed.
• Pangea AI is available once for each text input. For example, Pangea AI can suggest one set of "general titles" for each story. If you try to use Pangea AI again for the same purpose, you will see the same suggestions. You will not see new suggestions, even if you update the body text. For this reason, it is especially important to fully prepare the body text before using Pangea AI.

Pangea AI is built on new technology inside the Pangea platform. For this reason, our BETA implementation might not be 100% stable. Please report any glitches or unexpected behavior to Pangea Customer Care. We are actively monitoring the stability of Pangea AI (BETA) and working to fine-tune this exciting new technology.

Use Pangea AI

TIP: Fully prepare the body text for the story before using Pangea AI. Pangea AI provides suggestions to match your body text. If your body text is incomplete, the suggestions will only tell part of the story.

To use Pangea AI:

1. On the Editor subpage, fully prepare the body text.

   

2. Go to the relevant text input (for example, Website teaser > Title).

   

3. Hit the Pangea AI (BETA) button.

   

4. Select Generate to confirm that you are ready to use Pangea AI.

   

5. Depending on the type of text, Pangea AI provides:
   • Titles: 3 suggested titles
   • Introductions: 1 suggested introduction

   

6. If you want to use one of the suggested texts, click it.

   

The text is inserted into the box (any previous text is overwritten). Adjust the text as needed. To review the original suggestions, hit the Pangea AI (BETA) button again.

During the BETA phase, Pangea AI is available once for each text input. If you try to use Pangea AI again for the same purpose, you will see the same suggestions. You will not see new suggestions, even if you update the body text.

Manage your Pangea AI prompts

A prompt is a set of instructions, given to an AI model. The prompt tells the AI what task to perform and might provide additional instructions to guide its response. For example, if you ask AI to generate a piece of text, the prompt might specify the topic, length, tone, structure, and intended audience.

Pangea AI is currently available for 6 text types (general title, website teaser title, and more). For each text type, suggestions are guided by a different prompt. For detailed information, see the following article:

• Manage your Pangea AI prompts

Troubleshooting

In rare cases, Pangea AI shows this message:

• Something went wrong

If you see this message, try the possible solutions below:

• Wait a few moments, then try to use Pangea AI again.
• If the issue persists, visit the Pangea Status page and check for known issues connected to Azure AI. If the issue is listed, you can find more details and track the status.
• If the issue is not listed, contact Pangea Customer Care for assistance.