Manage mobile apps

Introducing PangeaGO

What's inside this article:


Basic information

PangeaGO is a mobile app, designed specially for field journalists. Using PangeaGO, journalists can upload the following content to Pangea CMS:

  • Photos
  • Videos
  • Audio clips
  • Simple articles (title and body text with no formatting or embeds)

Compared to Pangea CMS, PangeaGO offers a simplified UI, with fewer required settings. This helps journalists to submit time-sensitive reports and coverage as quickly as possible. After an item is successfully uploaded to CMS, an editor in the newsroom can expand and finalize the content before publication.



Install the app

You can install PangeaGO from Google Play Store or the App Store.

The minimum system requirements to install PangeaGO are as follows:

  • Google Android 10.0 or later
  • Apple iOS 16.0 or later

To install PangeaGO, open the relevant link below on your Android or iOS device:



Log in

If you have access to Pangea CMS, you have full access to PangeaGO. You do not need additional users rights to access PangeaGO.

When you open PangeaGO for the first time, follow these steps to log in to the app:

  1. Select the name of your entity (RFE/RL, VOA, or OCB).
  2. Enter the email and password for your corporate Office 365 account.
  3. Approve the login in the Microsoft Authenticator app.

If you have access to just one site, you immediately see the PangeaGO homepage. If you have access to multiple sites, first select a site.



Content overview

In the sections below, find an overview of the upload process for different content types:


Video

Before upload, the following options are available in PangeaGO:

  • Title: It is required to add a title for the video. We suggest adding a descriptive title in the local language for your site.
  • Trim video: If desired, you can trim the video file.

After upload, the video is saved in Pangea CMS with the "Draft" status. The video is not automatically published. From Pangea CMS, an editor can expand and finalize the content before publication.


Photo

Before upload, the following options are available in PangeaGO:

  • Title: It is required to add a title for the photo. We suggest adding a descriptive title in English. Using English makes the title understandable for CMS users who do not speak your local language.
  • Crop image: If desired, you can crop or resize the photo.

After upload, the photo is saved in Pangea CMS and is available for use. The following metadata is automatically filled:

  • Source: "PangeaGO"
  • Image taken: "Unknown"

From Pangea CMS, an editor can adjust the default metadata for the photo (for example, by changing the source or adding a photographer).


Audio clip

Before upload, the following options are available in PangeaGO:

  • Title: It is required to add a title for the audio clip. We suggest adding a descriptive title in the local language for your site.
  • Trim audio: If desired, you can trim the audio file.

After upload, the audio clip is saved in Pangea CMS with the "Draft" status. The audio clip is not automatically published. From Pangea CMS, an editor can expand and finalize the content before publication.


Article

Before upload, the following options are available in PangeaGO:

  • Title: It is required to add a title for the article. We suggest adding a descriptive title in the local language for your site.
  • Body: You can add simple body text separated into paragraphs with no formatting or embeds.

After upload, the article is saved in Pangea CMS with the "Draft" status. The article is not automatically published. From Pangea CMS, an editor can expand and finalize the content before publication.



Upload multimedia content

From PangeaGO, you can upload the following multimedia content to Pangea CMS:

  • Video
  • Photo
  • Audio

To get started:

  1. Open the PangeaGO homepage.
  2. Under Create new, select the content type.

Depending on the content type, you might see the following options:

  • Record video: Record a new video using the native camera app on your device.
  • Take a photo: Take a new photo using the native camera app on your device.
  • Record audio: Record new audio using the native recorder app on your device.
  • Choose from library: Select one or more items from your device storage.

After confirmation, you see the item(s) in your PangeaGO gallery. The Draft icon indicates that you have not yet added the title (required metadata) or sent the item for upload.

To send an item for upload:

  1. Tap the item.
  2. Enter the title.
  3. Tap the upload button.

The item is sent to the upload queue. The upload will start automatically, as soon as capacity is available. Manage uploads from the Upload manager.

IMPORTANT: Do not close the PangeaGO app while an upload is in progress.



Upload an article

From PangeaGO, you can upload a simple article to Pangea CMS.

To get started:

  1. Open the PangeaGO homepage.
  2. Under Create new, select Article.

The article is immediately saved in your PangeaGO gallery.

To send the article for upload:

  1. Enter the title.
  2. Optionally enter body text.
  3. Tap the upload button.

The article is sent to the upload queue. The upload will start automatically, as soon as capacity is available. Manage uploads from the Upload manager.

IMPORTANT: Do not close the PangeaGO app while an upload is in progress.


Manage your uploads

To manage your uploads, tap Upload manager on the PangeaGO homepage.

Each item in the Upload manager has one of the following statuses:

  • (A): Waiting in queue: The item is waiting in the upload queue. The upload will start automatically, as soon as capacity is available. If necessary, tap the X button to cancel the upload.
  • (B): Uploading: The upload is in progress. If necessary, tap the X button to cancel the upload.
  • (C): Uploaded: The item has been successfully uploaded to Pangea CMS.
  • (D): Error on upload: The upload failed. You can try to upload the item again. PangeaGO will offer to compress the file before reupload.

You cannot edit an item from the Upload manager. To edit an item, go to the gallery.



Manage content in your galleries

To open a gallery page, tap the relevant option at the top of the PangeaGO homepage:

  • Video
  • Photo
  • Audio
  • Articles

On the gallery page, you see every example of this content type that is currently saved in your PangeaGO app.

The following options are available:

  • Add a new item to your PangeaGO app.
  • Edit an existing item in your PangeaGO app.
  • Upload one or more items from your PangeaGO app to Pangea CMS.
  • Delete one or more items from your PangeaGO app.

Find more details in the sections below:


Add an item

Tap the + button to add a new item to your PangeaGO app.


Edit an item

Tap any item to edit it.

The following conditions apply, according to the item status in PangeaGO:

  • Draft: You have not sent the item for upload. You can edit and upload the item.
  • Waiting in queue / Uploading: The upload is in progress. To edit the item, you need to cancel the upload. Tap the item and select Cancel upload.
  • Uploaded: The item has been successfully uploaded. If necessary, you can edit the item and upload it again. The edited version will be saved as a new item in Pangea CMS. The previous version will remain saved in Pangea CMS and will not be deleted or overwritten.
  • Error on upload: The upload failed. You can edit the item and try to upload it again. PangeaGO will offer to compress the file before reupload.


Upload items

To upload one or more items from PangeaGO to Pangea CMS:

  1. Tap and hold one item you want to upload.
  2. Optionally select more items to upload.
  3. Tap Upload in the app header.

All selected items are sent to the upload queue.

If you do not want to upload the selected item(s), tap the X button in the app header to deselect all selected items without taking further action.


Delete items

To delete one or more items from your PangeaGO app:

  1. Tap and hold one item you want to delete.
  2. Optionally select more items to delete.
  3. Tap Delete in the app header.

All selected items are deleted from your PangeaGO app.

IMPORTANT: The items are not deleted from your device storage. If an item is uploaded to Pangea CMS, the item is not deleted from Pangea CMS.

If you do not want to delete the selected item(s), tap the X button in the app header to deselect all selected items without taking further action.



Troubleshoot failed uploads

An upload might fail for the following reasons:

  • Your internet connection is unstable.
  • Our upload servers are temporarily unavailable.
  • The file is too large (for video, audio, and image files).

If an upload fails, we suggest trying to upload the item again. Follow these steps:

  1. Select Upload manager on the PangeaGO homepage.
  2. Select the reupload button next to the failed upload.

To reupload the item, choose your preferred option:

  • Upload anyway: PangeaGO will try to upload the same file again.
  • Upload new compressed file: PangeaGO will create a new compressed version of the file (lower quality) and try to upload the compressed version. The original version of the file will remain saved in PangeaGO and will not be deleted or overwritten. This option is useful for larger files.